Legal

Privacy Policy

Last updated: May 22, 2026

1. Introduction

Agenteca.ai (“Agenteca”, “we”, “us”, or “our”) operates the website agenteca.ai and provides Claude-powered AI agent services to businesses and individuals. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.

We are committed to complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as the European Union General Data Protection Regulation (GDPR) where applicable.

By using Agenteca.ai, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Contact Information: Name, email address, and company name when you book a demo, join the waitlist, or contact us.
  • Account Information: Credentials and profile details if you create an account on our platform.
  • Communications: Messages and feedback you send to us directly.

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and interactions with our tools.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies: Session cookies and analytics cookies as described in our Cookie Policy.

2.3 Data You Input into Our Tools

When you use our AI agent tools (e.g., the Stock Analyzer), you may input documents, queries, or other data. This data is transmitted securely to Anthropic's Claude API for processing. We do not store the content of your queries beyond the duration of your session unless explicitly required to deliver the service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Agenteca platform and its AI agent tools
  • Respond to your inquiries and provide customer support
  • Send you product updates, early access notifications, and newsletters (only if you opt in)
  • Analyze usage patterns to improve our services
  • Comply with legal obligations and enforce our Terms of Service
  • Detect and prevent fraud, abuse, or security incidents

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We use trusted third-party service providers to operate our platform, including:

  • Anthropic: Your queries are processed by Anthropic's Claude API. Anthropic's privacy policy governs their handling of API data. Your data is not used by Anthropic to train their models without your consent.
  • Google Firebase: We use Firebase for database storage (Firestore) for waitlist and early access requests. Data is stored in accordance with Google's privacy policies.
  • Vercel / Hosting Providers: Our platform is hosted on infrastructure that may process data in Canada, the United States, or the EU.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of Agenteca, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Waitlist and demo request data is retained for up to 24 months. You may request deletion at any time (see Section 7).

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (TLS/HTTPS) for all data transmitted to and from our platform
  • Encryption at rest for stored data
  • Access controls limiting employee access to personal data
  • Regular security reviews and monitoring

No system is 100% secure. If you believe your data has been compromised, please contact us immediately at privacy@agenteca.ai.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information (“right to be forgotten” under GDPR).
  • Portability: Request your data in a machine-readable format.
  • Opt-Out: Unsubscribe from marketing communications at any time using the unsubscribe link in our emails.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at privacy@agenteca.ai. We will respond within 30 days.

8. Cookies

We use cookies and similar tracking technologies to operate and improve our platform. Types of cookies we use:

  • Essential Cookies: Required for the website to function properly (e.g., session management).
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., page views, referral sources).

You can control cookie settings through your browser. Disabling cookies may affect some functionality of our platform.

9. International Data Transfers

Agenteca.ai is based in Canada. If you access our services from outside Canada, your data may be transferred to and processed in Canada or the United States. We take appropriate measures to ensure your data receives an adequate level of protection, including standard contractual clauses where required.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it deleted.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact our Privacy Officer at:

Agenteca.ai

Canada

Email: privacy@agenteca.ai

General: hello@agenteca.ai